Outsider's Property Maintenance

INFORMATION WE COLLECT ABOUT YOU

We collect personal information about our customers in the normal course of our business. This is how we know where to send you the bill for the service we provide, for example.  The information we collect also helps us improve and keep you informed of new services provided in that area.

Personal information is information that is directly associated with a specific person such as his or her name, address, telephone number, e-mail address, activities, and personal preferences. Our definition of personal information does not include de-identified information. This is information that we collect about customers and from which any personal information has been removed. This data helps us understand trends and customer needs so that we can better consider new services or tailor existing services to customer desires.

Here are some examples of the types of personal and other information we collect and when we collect it. You should refer to the rest of this Policy to see how we use, disclose and protect that information:

We collect personal information you give us when you decide to use our services. These types of information may be requested:

           Name

           Billing address

           Jobsite Location

           Residential or business phone or fax number

           Email address

           Date of birth

           Social Security Number

           Driver's license number

For corporate accounts, we may ask you for one or more of the following types of information:

           Federal Tax ID

           Company name

           Other information your employer may ask us to collect, such as purchase order number, employee number, and the like

You may also provide us with personal information whenever you interact with us, such as when you ask for customer service or when you submit a job application.

USE OF PERSONAL INFORMATION

Outsider’s Property Maintenance uses the information you provide for the purpose it was provided in the normal course of our business.  The following explains in more detail how we use personal information.

           Internal Business Use. Your personal information is used in many aspects of our business operations. We use personal information to provide you the services you request, to properly identify you when you contact us, to bill and collect for services, to ensure your creditworthiness for continued service, to determine appropriate state and local payment of taxes, to protect our rights or property, or to enforce the terms of any agreements or terms of service. We use personal information to communicate with you about your account or other matters, and services you use, or to respond to your requests.

 arketing Communications. We may use personal information to inform you about new services or offers by contacting you via your contact information provided.

DISCLOSURE OF PERSONAL INFORMATION

This section of the Policy explains when personal information may be disclosed.

Vendors. We may share personal information with a third party to complete a service you have requested that we are unable to accomplish.  This may mean the hiring of another contractor, inspector or sub-contractor to perform certain duties or services on our behalf. When the third party acts solely on our behalf, Outsider’s Property Maintenance does not allow it to use your information for other purposes. For example, our vendors may provide services of delivering gravel to your jobsite location. They can only use the personal information (such as address) we give them for purposes of delivering the gravel.

Contests and Promotions. From time to time you may be able to participate in contests, giveaways or other similar promotions we sponsor. Participation may require sharing your personal information with a sponsor of the contest, giveaway, or promotion, and you should check the rules to determine how your information will be used and shared with others. Some states also require that contest winners be filed with a state agency.

Business Transfers. Information about our users, including personal information, may be disclosed as part of any merger, acquisition, sale of company assets or transition of service to another provider, as well as in the unlikely event of an insolvency, bankruptcy or receivership in which personal information would be transferred as one of the business assets of the company.

Protection of Outsider’s Property Maintenance. We disclose personal information when we believe release is appropriate to comply with the law (e.g., legal process); to enforce or apply our customer agreements; to initiate, render, bill, and collect for services; protect our rights or property, or those users of our services; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.

COOKIES AND WEB BEACONS ON THE WEBSITE

Cookies are small files placed on your computer's hard drive by a Website when you visit. These files identify your computer and record your preferences and other data about your visit so that when you return to the site, the site knows who you are and can personalize your visit.

In general, we use cookies to collect information so that we can determine how to improve our site by seeing which areas, features and products are most popular.

NETWORK AND INFORMATION SECURITY

We maintain a variety of physical, electronic, and procedural safeguards to guard your personal information. For example, we take a variety of steps to protect against unauthorized access to our systems that store personal information such as policies limiting access to those systems to authorized personnel.